Bilingual AI receptionist that answers in Spanish from the first word.
Korinca is a bilingual AI receptionist for home service contractors that answers every call in English or Spanish, in the language the caller starts in, 24/7. Every lead lands in its CRM tagged with its language and its source, so a Spanish-speaking customer is never a lost call.
- CallerHi, my AC stopped cooling and it’s 95 inside. Can someone come today?
- KorincaLet’s get you help today. What’s the address, and is anyone home right now?
- Caller4120 Oak Street. My mom is here.
- CallerHola, se tapó el drenaje y el agua se está regresando a la regadera.
- KorincaLe ayudo ahora mismo. ¿Cuál es la dirección y desde cuándo pasa?
- CallerEn la 2250 de Main Street, desde anoche.
Illustrative calls. Each lead is saved as it was said, in the language of the call.
Not a language you pick from a menu.
There is no “press 2 for Spanish” and no caller lost while working out a menu. The receptionist hears the first words and answers in that language on the first ring. Then it stays in that language until the call ends, so the conversation never flips halfway through a sentence.
“For English, press 1. Para español, oprima 2.”
“Buenas tardes, ¿en qué le puedo ayudar?”
It runs the whole intake in Spanish.
A friendly hello means nothing if the receptionist can’t run the call. Korinca asks in Spanish the same questions your trade needs, in one pass, and the lead reaches your team exactly as the customer said it.
The problem, in their words
“Se tapó el drenaje,” “no enfría el aire,” “se botó el breaker.” The symptom and the job, the way the customer said them.
One pass, nothing to repeat
It asks once and moves on. The call is fast and clear, and the customer never hangs up from having to say it all twice.
Urgent or scheduled
An emergency is flagged as urgent and your team gets the alert; an estimate or a tune-up is captured for your team to schedule. Same in both languages.
Language on every lead
Each lead is tagged ES or EN, so you know who should make the call back before you dial.
Saved as it was said
The lead is stored in the language of the call, in the customer’s own words. Nothing lost in translation.
Both languages at once
A call in English and another in Spanish at the same time? Both get answered, each in its own language.
An answering service takes a message. Korinca captures the job.
| A typical answering service | Korinca |
|---|---|
| Takes a message and sends it later | Alerts your team in real time, with the job details |
| The same script for every business | The questions your trade needs, in English or Spanish |
| Callers wait in line when it gets busy | Several calls answered at the same time |
| Messages piling up in an inbox | Every lead in your CRM, with its source and its language |
| Can’t tell you which ad paid | Every paid job tied to the source that brought it |
A Spanish-speaking customer who hits voicemail doesn’t leave a message. They call the next number.
That call never shows up anywhere: not on your phone, not in your report. With Korinca it is answered in Spanish on the first ring, and because every lead is tagged with its language, the report shows how many leads and how much money came from Spanish-speaking customers.
How the AI receptionist answers →Questions about bilingual answering
Is this a “press 2 for Spanish” menu?
No. There is no menu. The receptionist hears the caller’s first words and answers in that language, English or Spanish, on the first ring.
Is the Spanish native or a translation?
Native. It holds the conversation in Spanish and asks your trade’s questions in Spanish, and the lead is saved in Spanish, the way the customer said it.
Does it switch languages in the middle of a call?
It answers in the language the caller starts in and stays in it for the whole call, so the conversation never flips halfway through.
Can it answer a call in English and another in Spanish at the same time?
Yes. Korinca answers several calls at once, each in its own language, so nobody waits on hold.
Do I need a bilingual employee to answer the phone?
No. The receptionist answers in both languages 24/7. Because every lead is tagged with its language, whoever on your team speaks Spanish can make the call back.
Can I see how many of my leads speak Spanish?
Yes. Every lead carries its language, so the report shows how many leads and how much collected money came from Spanish-speaking customers, by source.
Is it for Hispanic contractors in the United States?
Yes. Korinca is built for home service contractors in the United States, including Hispanic-owned businesses whose customers call in both languages.
Do callers have to repeat their details?
No. The receptionist asks once and moves on, so the call is quick and the customer doesn’t hang up halfway. Your team confirms the visit when they call back.
Never miss a lead. Know exactly what pays.
In five minutes, Team Korinca shows you the receptionist answering a real call in English and Spanish, and the report that tells you what each lead source cost and how many jobs it closed.
- Set up by our team
- On the number you already have
- English and Spanish
También contesta en español.