Korinca
Answer. The AI receptionist

The phone rings at 2 a.m. Your AI receptionist answers in English or Spanish.

Korinca is a bilingual AI receptionist for home service contractors that answers every call and web form in English and Spanish, 24/7, asks the questions your trade requires, and captures the job details your technician needs. It never schedules, quotes or closes. Your team does that, and that line is there on purpose.

Hear a real call

A real lockout call, answered in English and Spanish.

Recorded from a live client · name, address & vehicle bleeped for privacy · web chat answering coming next.

Always on

The calls you miss are the jobs you lose.

Korinca’s AI receptionist answers every call on the first ring, 24/7, for home service contractors. Nights, weekends, holidays, and as many callers at once as ring in, so the second customer never hits voicemail while you are on with the first.

You are under a truck, up a ladder, or asleep. The phone does not care. Every one of those calls is somebody with a problem they want solved today, and the one who gets no answer calls the next number on the list. That number is your competitor.

Incoming call
● Answering
Caller EN
Hi, my water heater just died. Can someone come out today?
AI receptionist EN
I will take your details and alert the tech on call right now. What is the address?
Caller EN
It is in Midtown, over on Tenth.
Lead capturedWater heater · Midtown · → sent to CRM
Native bilingual

Spanish-speaking callers stay on the line.

Korinca is a bilingual AI receptionist for home service contractors that detects the caller’s language from their first sentence and answers in that language. No menu, no "press 2 for Spanish", no hold music. Nobody who calls in Spanish gets parked in an English voicemail they are never going to call back from.

● Live · answering now
AI
Let me take the details and alert the on-call tech right now. What's the address?
Same caller, same moment. Your receptionist detects the language and answers in it.

How the bilingual receptionist works →

The line it never crosses

Korinca answers the call. Your team books the job.

Korinca’s AI receptionist is an AI receptionist for home service contractors that answers, asks and captures. Then it hands the job to a person. You will be offered the opposite: an AI that puts the appointment on your calendar and names a price while you are asleep. We don’t do that, and we will tell you why.

The receptionist does
  • Answers every call on the first ring, 24/7, in English or Spanish.
  • Asks the intake questions your trade requires, in your words.
  • Records name, number, language, service, address, notes and source.
  • Writes the question it could not answer into the notes, instead of inventing one.
  • Hands the complete lead to the people you put on the list, the moment the call ends.
  • Keeps the number even if the caller hangs up after one ring, and still sends the alert so your team can call back.
A human still does
  • Quotes the price, and negotiates it.
  • Decides when the job happens and who goes.
  • Closes the sale and confirms the commitment.
  • Handles the caller who fits no script at all.

A price quoted wrong on the phone, or an 8 a.m. slot booked in a town your truck cannot reach by 8 a.m., costs far more than the call was ever worth. And you find out after the customer does. The receptionist takes the part that is mechanical and gives you back the part that is judgement, complete, in seconds. How scheduled work is tracked once your team sets the date →

Job-ready capture

Every lead arrives ready to dispatch.

Korinca’s AI receptionist is a call intake for home service contractors that records the same job-ready fields on every single call. They are the ones a good dispatcher writes down without being told. It confirms them back to the caller, so no lead arrives half-blank.

Language

English or Spanish, detected on the first sentence and carried through the whole record.

Name & phone

The caller's name and the number that rang, so your team can call back the second the call ends.

Service needed

What actually broke, in the words a dispatcher can act on: water heater, lockout, dead panel.

Address

Where the job is, so the tech isn't chasing a location after the fact.

Notes

The extra context the caller volunteered: urgency, price questions, access details, and anything the receptionist was asked and did not answer.

Source

The lead source that produced it, stamped automatically: the tracking number that rang for a call, the page or campaign a form came from.

And then the fields only your trade needs. An automotive locksmith’s receptionist asks what identifies the vehicle, every time, because without it the job cannot be quoted or dispatched at all. A plumber’s asks whether the water is shut off. Tell us what your dispatcher always ends up asking, and it becomes a field on every call instead of a callback.

See how it works for locksmiths →

Set up for you

You don’t write a single script.

Korinca is a done-for-you AI receptionist for home service contractors that arrives configured for your business: your services, your hours, your intake questions and the fields your trade needs. It is not a template with your name dropped into it. Setup takes about an hour; how far the personalisation goes depends on what your trade needs.

She also has whatever name you want her to have. Your customers hear your business answered by someone who sounds like part of it, because for every practical purpose she is.

What you do is listen to her once and tell us what to change.

What people complain about

Do AI receptionists actually work? Here is what breaks.

Korinca is an AI receptionist for home service contractors built against the four complaints this category has earned. You find them on review sites before you find anybody’s product page. They are fair complaints. Here is each one, and what we do about it.

“It reads a generic script.”

A receptionist that asks a plumber's questions of a locksmith's caller produces a lead nobody can dispatch. Korinca runs a prompt written for your business: your services, your hours, your intake questions, and the capture fields your trade actually needs.

“It sounds like a robot.”

The complaint is rarely about the voice any more. It is about pace: a long silence before every answer reads as a machine even when the voice is perfect. Don't take our word for it. Press play on the recording at the top of this page and listen to a real one.

“I spent a weekend writing scenarios.”

The usual onboarding is hours of the owner drafting twenty or thirty scripts for calls that haven't happened yet. Korinca is set up for you by our team. You answer questions about how you already work; we write the thing.

“The sync with my CRM keeps breaking.”

An AI receptionist bolted onto someone else’s CRM is one more connection that can fail, and when it does, leads quietly stop arriving. Korinca is all-in-one: the receptionist writes straight into its own CRM, so there is nothing to sync and nothing to break.

The honest objection

Answering the phone is no longer the scarce part. Closing the loop is.

The objection we hear most is “the CRM I already pay for answers my phone now.” That is a fair objection, and we are not going to talk around it: a phone getting answered is not the hard part of this.

So don’t pick Korinca because it answers the phone. Pick it for what happens to the lead afterwards. The call or the form, the lead, the job and the money you actually collected sit in one system, so every lead source, ads, social media, organic search, web forms and referrals, can be read by what it cost and how many jobs it really closed. Korinca owns the CRM its receptionist writes to, and that is the only reason it can show you that.

Answering is table stakes. Knowing which lead source paid for itself is not.

Questions about the bilingual AI receptionist

What is a bilingual AI receptionist for home services?

A bilingual AI receptionist answers every incoming call 24/7 in English and Spanish, takes the web forms too, asks the questions the trade requires, and records the customer's name, number, service, address and job details as a lead. Korinca's AI receptionist is built for businesses where a missed call is a lost job, home service contractors most of all: locksmiths, HVAC, plumbing, garage door, electrical and more. That list is examples, not a limit. Instead of a voicemail, every caller gets a conversation and every lead reaches the team.

Does the AI receptionist book the job, schedule appointments or quote prices?

Korinca's AI receptionist answers the call, asks your trade's questions, captures the job details and files the lead. Then it stops, and that boundary is deliberate. Scheduling, quoting and closing stay with your team, because those are the decisions that win or lose the money. A price given wrong on the phone, or an early slot booked in a town no truck can reach in time, costs more than the call was worth. The receptionist does the mechanical part; your people decide.

What happens when the AI receptionist doesn't know the answer?

A question it wasn't set up to answer is written into the lead notes, in the caller's words, and the alert goes out to your team with the rest of the call. It doesn't guess and it doesn't invent a price. The caller isn't trapped in a loop, and whoever calls back already knows what was asked. A gap should produce a handoff, never a made-up answer.

Can callers tell it's an AI receptionist?

Some can, some can't, and we are not going to pretend otherwise. What we can do is show you: there is a real recorded client call on this page. It is a lockout, answered in English and in Spanish, with the name, address and vehicle bleeped out for privacy. Press play and judge the pace yourself. It is the same call a customer of yours would get.

Do I have to write the scripts myself?

Setup takes about an hour on our side and you write nothing: the receptionist takes whatever name you want her to have, and you tell us what to change once you hear her. The standard complaint about this category is the owner spending hours writing twenty or thirty scenarios before going live, and none of that lands on you here.

Does it answer after hours, and what about when my line is already busy?

Yes to both. It answers nights, weekends and holidays, and it takes as many calls at the same time as come in, so a second caller is never sent to voicemail while you are on with the first or in the middle of a job.

How does the receptionist decide whether to answer in English or Spanish?

It listens to the caller's first sentence and matches their language. No phone-tree menu, no 'press 2 for Spanish', no hold music. From there the whole conversation happens in that language, and the lead record stores which language the caller spoke, so your team knows who to hand the callback to. A caller who opens in Spanish is answered in Spanish on the same breath.

Which trades is it built for, and can it ask questions specific to mine?

It is built for trades where the caller is describing a physical problem and a missed call is a lost job: locksmiths, HVAC, plumbing, garage door and electrical. The intake questions are yours, not a template. An automotive locksmith's receptionist captures what identifies the vehicle on every call, because without it the job cannot be quoted or dispatched at all. Tell us what your dispatcher always has to ask, and that becomes a field on every call. And that list is examples, not a limit: Korinca works for any business that runs on leads, whether they come by phone, web form, social media or organic search.

I already pay for a field service CRM that answers the phone. Why add Korinca?

Korinca earns its place with what happens after the lead comes in, not with the answering itself. It is all-in-one: the receptionist, the CRM and the report live in one system, so there is nothing to connect, and every lead source can be read by what it cost and how many jobs it really closed. Answering is no longer the scarce part of this category, so that is the thing worth comparing: on the day a job closes, does the record still know which lead source produced it?

Does it answer web forms too?

Yes. A form submitted at midnight gets the same treatment as a call: the lead lands in the same CRM with the page or campaign it came from, and your crew gets the alert the moment it arrives.

Can it transfer the call to someone on my team?

Not live yet; that is on the way. What it does today is fast: the moment the call ends, your crew gets the lead in real time with everything the caller said, so someone can call back right away. Even if the caller hangs up after a single ring, Korinca already has the number and the alert still goes out.

After the call is answered

The receptionist is the first of four.

Alert

The lead reaches the people you chose seconds after the call ends.

AI receptionist FAQ → How calls and recordings are kept → Speed to lead →

Capture

It lands in a CRM built to carry a phone call all the way to an invoice that was paid. That is where the integrations question gets its full answer.

CRM →

Prove

And then the part no ad report can do for you: what each lead source cost and how many jobs it really closed.

The Truth →

See the whole loop from the lead to collected cash →

“For the first time I can see which ads actually make money. Not clicks. Real jobs in the bank.”
DRDavid Riano4Keys · Atlanta

Hear it before you decide. Press play at the top of this page, then watch it answer a call from your own trade in a 5-minute demo.

Month-to-month. Keep Korinca only while it is earning you jobs.

Never miss a lead. Know exactly what pays.

In five minutes, Team Korinca shows you the receptionist answering a real call in English and Spanish, and the report that tells you what each lead source cost and how many jobs it closed.

  • Set up by our team
  • On the number you already have
  • English and Spanish

También contesta en español.