Korinca
The loop, explained

From the first lead to collected cash. One closed loop.

Korinca is a bilingual AI receptionist and CRM for home service contractors that carries one record from the moment a lead comes in to the invoice that gets paid: answer, alert, capture, prove. They aren’t four separate tools. They’re one loop that starts with a call, a form or a message and closes when you know which lead source really pays you.

AnswerAlertScheduledCollectedProof
One lead, around the loop
Source ranked
↺ Reinvest
Answer → Alert → Scheduled → Collected → Proof → repeat
01Answer
AI receptionist

Every lead is answered. 24/7, English or Spanish.

Your AI receptionist picks up on the first ring, answers in the caller’s language, asks the right questions and captures the details a technician actually needs. Web forms come in the same way. It works the same on a same-day emergency like a lockout or a no-heat call and on a scheduled request like an estimate or a rekey.

Incoming call
● Answering
Caller EN
Hi, my water heater just died. Can someone come out today?
AI receptionist EN
I will take your details and alert the tech on call right now. What is the address?
Caller EN
It is in Midtown, over on Tenth.
Lead capturedWater heater · Midtown · → sent to CRM
02Alert
Lead alerts + CRM

Your team has the lead the moment it comes in.

Put the owner, the dispatcher, whoever answers next on the list. Every one of them gets an alert the moment a lead comes in, from any source, with the customer, the number, the language and what they need, while the lead lands in your CRM with its source. Push notifications in the Korinca app are coming soon. The AI captures and hands off; your team schedules, quotes and closes.

Korincanow
Google LSA
Ticket: KL60-9EVS
Name: Tricia Goodell
Phone: 14045550188
Language: Spanish
Address: City Line Ave, Atlanta, GA
Main Service: Residential
Job Type: House Lockout
Notes: Customer inquired about service cost.
Delivered to your team · call back now
03Scheduled
Lead status & crew reminders

Your team decides when the job happens.

Emergencies go straight out the door. Some work can wait: an estimate, an install, a rekey, a tune-up. For those, someone on your team marks the lead as scheduled and sets the date, because only your crew knows what the day really looks like. Korinca then reminds the crew one day before and two hours before.

Scheduled by your team
On the calendar
No-cooling repair
Thu · 10:00 AM · Gregory Hahn
Automatic reminders
1 day before sent to your crew
2 hours before sent to your crew
04Collected
CRM & job tracking

It moves from new lead to worked, paid job.

One pipeline carries the job from pending, through in progress and appointment, to completed, and it ends with the real total you collected. Nothing lives on a whiteboard or in a second app.

Jobs & leads

This week
Marcus Reilly
Rekey · Google Search
Completed$390
Tricia Goodell
House Lockout · Google LSA
Completed$250
Kelvin Ortiz
Key replacement · Google Search
Pending
Lathan Cole
Car lockout · Google Search
Cancelled
Al Hillman
Ignition repair · Google Search
Appointment
05Proof
The Truth

Every lead source is ranked by the money it really made.

As jobs get paid, The Truth ties each dollar collected to the lead source that produced it. For every source you see the leads, the paid jobs, what it cost, the real cost per closed job and the ROAS, so you know what to fix, what to scale and what to grow.

Lead sources, ranked by what they left you
  1. #1Paid search ads+$6,300
  2. #2Organic searchNo spend+$4,500
  3. #3ReferralsNo spend+$4,000
  4. #4Website formNo spend+$2,700
  5. #5Facebook ads+$700
  6. #6Instagram ads+$200
  7. #7TikTok ads−$150

Collected minus cost · example month · illustrative numbers

→ then you reinvest in the sources that really pay, and the loop runs again.

One record, five stages

Nothing is re-typed between hand-offs.

Most shops lose the thread at the seams: the call is on paper, the job is in an app, the spend is in a spreadsheet, and none of them agree. In the loop, each hand-off passes the same record forward, so the source set when the lead came in is still attached when the money is deposited.

Answer → Alert

The customer’s number, language and requested service pass straight from the AI receptionist or the form into the lead alert and the new CRM record. No dispatcher re-keys them.

Alert → Scheduled

For work that can wait, your team sets the date on that same record and the one-day and two-hour crew reminders follow it. Same-day emergencies go straight to the team to dispatch fast.

Scheduled → Collected

The scheduled card becomes the working job. Its source and contact details stay attached from pending to completed, where the real total you collected is written on.

Collected → Proof

The lead source travels with the job, so the collected total lands on the right source in The Truth, built from the same record and never a re-entry.

Questions about how the loop works

What are the five stages of the Korinca loop?

Answer, Alert, Scheduled, Collected and Proof. The AI receptionist answers and captures the lead; the lead goes to your team and your CRM the moment it comes in; your team either dispatches now or sets a date and lets the crew reminders carry it; the job runs through the pipeline until it is paid and the collected total is recorded; and The Truth ranks every lead source by the money it really made. The last stage feeds the next lead, so it runs as a loop rather than a straight line.

Which module sits behind each stage of the loop?

The AI receptionist owns the Answer stage, lead alerts plus the CRM own the Alert stage, your team and the CRM calendar carry the Scheduled stage with its crew reminders, the CRM pipeline carries the job through Collected, and The Truth handles Proof. They ship as one connected system, so you don’t wire separate tools together or reconcile them by hand.

Does the loop work for web forms and social media leads?

Yes. A lead from a web form, social media, organic search or a referral runs through the same five stages as a call, with its source attached from the first second.

Do I have to change my phone number to run the loop?

No. Our team sets Korinca up on the number you already have, so your customers keep calling the number they know.

How long does it take to get the loop running?

About an hour, and our team does it. You don’t write scripts or connect tools; you tell us how you work and we set it up.

How does a single lead stay intact as it moves through the stages?

The record created when the lead comes in is the same record that gets worked, marked paid and tied to its source. It isn’t re-keyed between apps. The customer’s number, language, requested service and source travel with it to the deposit, which is why nothing has to be re-tagged downstream.

What happens once the loop closes on a job?

The collected total lands on its lead source in The Truth, so you see the real cost per closed job and the ROAS of every source. You fix the sources that lose money, scale the ones that win jobs cheaply and grow the organic ones that cost nothing, and the next batch of leads runs through the same five stages again.

See The Truth, the module that closes the loop → Questions about the loop →

Never miss a lead. Know exactly what pays.

In five minutes, Team Korinca shows you the receptionist answering a real call in English and Spanish, and the report that tells you what each lead source cost and how many jobs it closed.

  • Set up by our team
  • On the number you already have
  • English and Spanish

También contesta en español.