The record starts with the lead.
Not the morning after.
Korinca is an all-in-one home service CRM for home service contractors that opens a job for every lead, from a call, a web form, social media or a referral, and closes it with the real amount you collected and the source that produced it.
Track the job pipeline from first contact to paid invoice.
A job pipeline is the set of stages a contractor’s work moves through, from a new lead to an invoice that has been paid. Korinca runs one pipeline on one record: the customer, the service, the lead source and the money collected all sit on the same row, so the owner, the dispatcher and the technician are never reading different versions of the same job.
Nothing gets retyped on the way through. What changes from stage to stage is the status. Then come the two things only a person can know: the date your team committed to, and the money that came in.
Pending → In progress → Appointment → Completed → Cancelled
This is the board your team actually works, not a diagram drawn for a website. The lead opens the job; people on your team move it, and every move stays welded to the lead and the source that produced it.
The job is on the board the moment the lead comes in.
A call ends or a form is sent and the row already exists: name, number, language, what they asked for and the source it came from. Nobody typed it, nobody transcribed a voicemail, nobody copied it off a whiteboard the next morning.
Somebody on your crew has it.
It’s being quoted, chased, or waiting on a part. While that happens it’s visible to everyone else instead of living in one person’s phone. This is the stage most contractors track in their head, which is why leads die here.
A person puts a date on it.
Someone on your team moves the job to appointment. Korinca does not decide when your truck shows up, does not quote and does not close. The receptionist captures, your people commit. The board just keeps the whole crew looking at the same commitment.
You close it with the money you actually collected.
Work done, customer paid, you mark it completed and type the total. A job does not close until that number is on it. Not a reminder you can skip on a busy Friday: it simply does not close. That amount is what the rest of the loop is built on.
And when a job dies, it dies out loud.
Work that goes nowhere is marked cancelled with the reason attached. A dead lead you can read is worth more than a row that quietly disappears: it tells you whether a source is sending you the wrong kind of work.
Every lead lands in one place, with its source attached
All-in-one means one system that answers the phone, takes the forms and runs the jobs, instead of a CRM, an answering service and a form tool stitched together. Korinca is built in that order: the receptionist and the forms write straight into Korinca’s own CRM. There is nothing to integrate because nothing has to cross from one system to another.
That is why the source never gets lost. It is still on the job the day somebody types what the customer paid, so every lead source can be read by the money it really brought in.
- Phone call
- Web form
- Referral
- Organic search
- Organic searchnowCurtis HaleGarage door spring
- ReferralOwen HartleyPanel upgrade
- Nina CastellRekey
- Web formDana WhitfieldWater heater repair
- Phone callMarcus BaileyNo cooling
Everything the lead leaves behind, plus your trade’s own fields
Auto-logging means the CRM fills the record from the conversation or the form instead of asking somebody to retype it afterwards. Korinca captures the fields every trade shares, plus the ones only yours asks for.
Name and phone, taken from the conversation or the form, so a callback never starts from a blank contact.
English or Spanish, saved with the lead, so whoever calls back knows which one to speak.
What the customer actually asked for, in their words. The dispatcher sends the right technician, and the owner sees demand by job type.
Where the lead came from: a call, a web form, social media, organic search, a referral. This is what lets a paid job point back at the source that earned it.
Every call is recorded and plays right from the lead, so anyone on your team can hear exactly what the customer asked for.
Whatever your business asks on every job: the vehicle for automotive locksmithing, lock type for a locksmith, the brand on the unit for HVAC. They land as fields you can filter, not as free text in a note.
One status on one record: pending, in progress, appointment, completed, cancelled. It carries when it landed, when it got a date and when it closed.
The dollars that reached your account, entered when you close the job. Not a quote, not an estimate. The money you kept.
Captured the moment the lead comes in, carried without retyping, and locked in the moment you close the job.
A lightweight CRM, not a big field service system
If a full field service management system feels too expensive or too complicated for the size of your crew, you are not the exception. Korinca keeps what a small contractor actually uses every day and leaves the rest out.
What Korinca does
- Every lead, from every source, in one board
- Five clear statuses, from first contact to paid
- The money collected on every job
- Call recordings on the lead
- Revenue by lead source, built in
What it leaves out
- Technician routing and dispatch boards
- Months of setup and training
- A separate answering service to connect
Closing the job is what tells you which source paid.
When a job is marked completed, the money it collected is written onto the same record as the lead that produced it. It is one action by one person: mark the job completed, type what you collected. The platform does not accept a completed job with no amount on it, so the number can’t be skipped on a busy Friday and remembered in January.
That keystroke is what ties real money to the exact lead and the exact source that started it. Do it, and every source can be read by what it cost and what it really brought in.
Your CRM in your pocket
The Korinca app is on the way, for iOS and Android: every lead, every job and every paid invoice where you already are, with push notifications the moment a new lead comes in.
Questions about the all-in-one CRM for contractors
What is an all-in-one CRM for contractors that answers the phone and manages jobs?
All-in-one, in home services, means one system that answers the phone, takes the forms and runs the work, instead of a field service CRM plus a separate answering service bolted together. Korinca’s AI receptionist takes the call in English or Spanish and opens the job on the spot; forms and every other lead source land in the same board. Your team moves each job through one pipeline: pending, in progress, appointment and completed. It closes with the amount collected and the source that produced it.
Does Korinca integrate with the field service CRM I already use?
Korinca is all-in-one: the receptionist, the forms and the CRM live in one system, so there is nothing to connect, no sync to configure and no lead waiting in a queue to be pushed somewhere else. That is what keeps the source on the job until the day it is paid.
The CRM I already use answers calls now. How is this different?
Korinca was built in one order: the receptionist and the forms first, the CRM as the thing they write to. The lead, its source and the money collected stay on one record, so on the day a job closes the system still knows which lead source paid for it, and every source can be read by what it really brought in.
Is it a lightweight alternative to a big field service management system?
Yes. Korinca keeps the leads, the jobs, the money and the report by source, and leaves out the parts a small crew rarely uses, like technician routing and dispatch boards. Our team sets it up, so there are no months of setup or training.
What are the pipeline stages, exactly?
Five, and they are the real statuses in the product: pending (the lead just landed), in progress (someone is working it), appointment (a person on your team committed to a date), completed (done and paid, with the total collected), and cancelled (dead, with a reason). They are statuses on one job record, so the customer, the service and the source captured at pending ride along the whole way.
Do I have to do manual data entry after every call?
No. Calls and forms are auto-logged: the customer, the number, the language, the service requested and your own fields are captured for you, and the source is stamped on the job. The only things a person types are the things only a person knows: the date your team committed to, and the money you collected when the job closed.
Can I listen to the call recordings from the CRM?
Yes. Every call is recorded and plays right from the lead, next to the job it became.
Can it capture fields specific to my trade?
Yes. Each business defines its own capture fields on top of the common ones, and the receptionist asks for them on the call. An automotive locksmith captures what identifies the vehicle; a residential locksmith asks for lock type; an HVAC company asks for the brand on the unit. The answers are stored as fields you can filter, not as free text buried in a note. Those trades are examples, not a limit: any business that runs on leads defines its own.
I have no field service software today. Would this be my first CRM?
That is the common case, and the easiest one. If the jobs currently live on a whiteboard, in a group chat and in your own memory, there is nothing to migrate and nothing to sync: the first lead opens the first job. Setup is done by our team, not by you.
Can I export my data if I leave?
Yes. You can export all of your leads whenever you want. They are yours, whether you stay or leave.
Every row on this board started as a lead the AI receptionist answered or a form brought in, and your crew hears about it in the lead alert the moment it lands. It ends here, in the CRM, the day you close it with the money collected. That is what The Truth reads to show you which sources really pay.
Never miss a lead. Know exactly what pays.
In five minutes, Team Korinca shows you the receptionist answering a real call in English and Spanish, and the report that tells you what each lead source cost and how many jobs it closed.
- Set up by our team
- On the number you already have
- English and Spanish
También contesta en español.